Salesforce End-to-End Implementation Handbook: A practitioner's guide for setting up programs and projects to deliver superior business outcomes

This handbook provides practical examples,case studies,and recommendations to help you manage enterprise-grade Salesforce programs. It covers the end-to-end implementation lifecycle, common issues, strategies for mitigation, and evaluation checklists. It is designed for salesforce consultants, architects, project/program managers, delivery leaders, and product owners, and assumes familiarity with basic business, CRM, and project management concepts.

Format: Paperback / softback
Length: 302 pages
Publication date: 17 March 2023
Publisher: Packt Publishing Limited

This handbook is a comprehensive guide for managing enterprise-grade Salesforce programs. It is packed with practical examples, case studies, and proven recommendations to help you navigate the end-to-end implementation lifecycle effectively.

The book begins with an introduction to the Salesforce platform and its benefits for businesses. It then delves into the pre-development phase, where you will learn how to define the vision and nature of your project, determine your change management strategy and delivery methodology, build a business case for your project, engage with Salesforce and implementation partners, and establish a governance framework.

As you progress through the book, you will gain insights into the necessary activities, milestones, and common issues faced in Salesforce implementation. You will also learn strategies to mitigate these issues and ensure a successful implementation. At the end of each section, you will find evaluation checklists to assess the state of your Salesforce implementation.

By the end of this handbook, you will be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI. You will discover the critical activities in Salesforce implementation, address common issues faced in implementing Salesforce, and develop a comprehensive understanding of the platform's capabilities.

Whether you are a Salesforce administrator, developer, or business user, this handbook will be a valuable resource for you. It will help you streamline your processes, improve efficiency, and maximize the value of your Salesforce investment.

Weight: 562g
Dimension: 234 x 189 x 18 (mm)
ISBN-13: 9781804613221