Sorry, No English: 50 Tips to Improve your Communication with Speakers of Limited English

This book provides 50 practical tools to help native speakers of English improve their communication with limited-English speakers, increasing the chances of a satisfying outcome for both parties. Craig Storti, a nationally known figure with over 30 years of experience in intercultural communications, has led workshops on cultural diversity for Fortune 500 companies, hotels, diplomats, civil servants, and foreign aid workers.

Format: Paperback / softback
Length: 208 pages
Publication date: 13 October 2022
Publisher: John Murray Press

Have you ever found yourself struggling to communicate with someone who speaks English as a second language? Have you become frustrated by unsuccessful interactions with non-native English speakers? Did you know that there is a simple solution to improve cross-cultural communication in English?

What many native speakers overlook in these situations is that the problem may not be the limited English of the other person; it could be our English. And while we certainly can't do anything about the former, we can do a great deal about the latter.

This short book offers 50 practical tools to help you become aware of and adapt your language to transform exchanges with limited-English speakers and greatly increase the chances of a satisfying outcome for both you and the limited-English speaker you're trying to help or serve. And the good news is: it's not that difficult, and it's entirely in the hands of the native speaker.

Craig Storti is a nationally known figure with over 30 years of experience in the field of intercultural communications and cross-cultural adaptation. He has authored several standard works, including Culture Matters, a cross-cultural workbook used by the U.S. government in over 90 countries. He has successfully led workshops on cultural diversity for Fortune 500 companies, hotels such as Marriott, diplomats, civil servants, and foreign aid workers.

But it was his 90-minute segments on common mistakes native speakers make when talking to limited-English speakers and how participants could improve interactions that became the most popular and useful aspect of his training.

This much-needed book is ideal for anyone working in a public-facing job, from government to hospitality, healthcare, international organizations, human resources, cross-cultural, and more. By using these practical tools, you can enhance your communication skills and create more meaningful connections with people from different cultures. So why wait? Start improving your cross-cultural communication today!

Weight: 152g
Dimension: 195 x 126 x 13 (mm)
ISBN-13: 9781529396881