Supercommunicators: How to Unlock the Secret Language of Connection

Charles Duhigg, the author of "The Power of Habit," has written a new book that explores the secrets of supercommunicators, who are able to steer conversations to successful conclusions, talk about difficult topics without giving offense, and make others feel at ease. He unpicks the different types of everyday conversation and reveals the conversational questions and gambits that bring people together, and shows how even the most tricky of encounters can be turned around. The book is packed with fascinating case studies and practical tactics to show that anyone can become a more effective listener, speaker, and social media poster.

Format: Hardback
Length: 320 pages
Publication date: 22 February 2024
Publisher: Cornerstone

From the global bestselling author of The Power of Habit, comes a groundbreaking new book that delves into the secrets of successful communication. In this captivating exploration, Charles Duhigg unravels the art and science of supercommunicators, those individuals who possess the remarkable ability to steer conversations toward successful outcomes. They are adept at navigating difficult topics without causing offense, making others feel at ease, and effectively sharing their thoughts. These remarkable individuals are not only brilliant facilitators and decision-makers but also skilled negotiators.

In this groundbreaking work, Charles Duhigg delves into the intricacies of everyday conversations, identifying the factors that contribute to smooth interactions and those that lead to breakdowns. He uncovers the conversational questions and tactics that bring people together, demonstrating how even the most challenging encounters can be transformed. Through captivating case studies and drawing on cutting-edge research, Duhigg offers valuable insights into the techniques we can all master to successfully connect with others, regardless of the circumstances.

One of the key revelations in the book is the importance of understanding the different types of conversations we engage in. Duhigg categorizes conversations into three main types: transactions, relationships, and transformations. Transactions involve exchanging information or goods, while relationships focus on building connections and trust. Transformations, on the other hand, involve changing people's beliefs, attitudes, or behaviors. By recognizing these different types of conversations, supercommunicators are able to adapt their approach and communicate more effectively.

Another crucial aspect of successful communication is the ability to ask powerful questions. Duhigg shares several conversational gambits that can be used to engage others, elicit information, and steer conversations in the desired direction. These include asking open-ended questions, using storytelling techniques, and employing empathy and active listening skills. By asking the right questions, supercommunicators are able to gain deeper insights into people's perspectives and build stronger relationships.

In addition to these communication techniques, Duhigg also explores the power of habit in shaping our interactions with others. He explains how habits, both good and bad, can influence our communication style and how we perceive and respond to others. By recognizing and breaking negative habits, we can improve our communication skills and create more positive interactions.

The book is filled with fascinating case studies that illustrate the application of these communication techniques in real-world situations. From a CIA operative who successfully recruited a reluctant spy to a member of a jury who persuaded his fellow jurors to see a case differently, these stories showcase the impact of effective communication on outcomes.

In conclusion, Charles Duhigg's book The Art of Supercommunication is a must-read for anyone seeking to improve their communication skills and connect with others more effectively. By delving into the secrets of supercommunicators, Duhigg offers valuable insights into the art and science of successful communication. Whether you are a business professional, a leader, or simply someone looking to enhance your interpersonal relationships, this book will change the way you think about what you say and how you say it. So, why wait? Start practicing these techniques today and see the positive impact they can have on your life and relationships.

Weight: 520g
Dimension: 242 x 162 x 29 (mm)
ISBN-13: 9781847943828